aim2bnatural Privacy Policy
This Privacy Policy outlines in detail how aim2bnatural ("we", "us", or "our") collects, stores, processes, and safeguards the personal information of individuals who access and use our website at aim2bnatural.co.uk. This includes visitors who browse the site, customers who make purchases, and users who engage with any of our online features, services, or communications. We are fully committed to ensuring the confidentiality, integrity, and security of your personal data. Our practices are designed to comply with all applicable data protection laws and regulations, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, to uphold your rights and provide transparency regarding how your data is handled. This policy is effective as of 29 April 2023.​
Last Updated 29 April 2025
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Information We Collect
We may collect and process the following categories of personal data: Information You Provide to us:
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Name
Email address
Billing and shipping address
Telephone number
Payment information (processed securely by third-party payment providers)
Order history
any correspondence or communication with us
Information Collected Automatically:
IP address
Browser type and version
Device information
Pages you visit and how you interact with them (via cookies and analytics)
How We Use Your Information - We process your personal data for the following purposes:
To process and fulfil your orders
To manage your account and provide customer service,
To send you transactional emails related to your orders
To improve our website, products, and services
To send marketing communications, where you have consented, to comply with legal or regulatory obligations
Legal Basis for Processing
We rely on the following lawful bases for processing your personal data:
Contractual necessity – to fulfil orders and provide customer support
Legal obligation – to meet legal and regulatory requirements
Legitimate interests – to improve our services and business operations
Consent – where required, for example for marketing emails
Sharing Your Information
We do not sell your personal data. However, we may share your information with:
Payment processors (e.g., Stripe, PayPal)
Delivery and logistics providers
IT and website service providers
Professional advisers (e.g. accountants, legal advisers)
Government authorities where legally required
All third-party service providers are required to maintain the confidentiality and security of your data and to use it only for the purpose for which it was disclosed.
International Transfers
If we transfer your data outside the UK, we will ensure that appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your information.
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Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, or reporting obligations.
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Customer transaction data is typically retained for six years for tax and accounting purposes.
Your Rights
Under data protection law, you have the following rights:
The right to access your personal data
The right to rectification of inaccurate or incomplete data
The right to erasure (“right to be forgotten”) in certain circumstances
The right to restrict or object to processing
The right to data portability
The right to withdraw consent (where processing is based on consent)
The right to lodge a complaint with the Information Commissioner’s Office (ICO), if you are not satisfied with our response to a privacy related request.
To exercise your rights, please contact us
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For more information about your rights, visit the ICO website: https://ico.org.uk